Online reputation management (or monitoring) is the practice of monitoring the Internet reputation of a person, brand or business, with the goal of suppressing ▪ negative mentions entirely, or pushing them lower on • search engine results pages to decrease their visibility.
Why is Online Reputation Management So Important?
- Your Prospects Are Online
- Your Competitors Are Online
- Your Customers Are Online
- That Includes Your UNHAPPY Customers
Positive Effects of a good Online reputation
- Retain Existing Customers
- Easier to Get New Customers
- Maintain a Positive Brand Image
Negative Effects of a Bad Online reputation
- Could Lose Existing Customers
- Difficulty Getting New Customers
- Business Can Suffer Financial Loss
Aucun commentaire:
Enregistrer un commentaire